Usability assessment of a post-traumatic stress disorder (PTSD) mHealth App

Carolina Rodriguez-Paras, Farzan Sasangohar

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    3 Scopus citations

    Abstract

    Post-traumatic stress disorder (PTSD) is a common mental health disorder that can affect those who have experienced a traumatic event. Despite the availability of different treatment options for PTSD, there are several barriers that prevent some patients from receiving treatment. To overcome these barriers, mobile health (mHealth) apps have been developed to allow access to therapeutic and self-assessment tools outside the clinic. Our review of literature shows that the three mostly used apps (PTSD Coach, PE Coach, and CPT Coach) are not empirically evaluated and very little information is available for the process used in design and development of these tools. This paper documents a usability study of the most popular PTSD mHealth app; PTSD Coach. Findings indicate that the learning component of the app provides useful information, the assessment is effective in keeping track of the symptoms, and that some of the tools provided can help mitigate some of the symptoms. However, the color scheme, lack of personalization options, and lack of clarity on the mitigation techniques was deemed to affect usability.

    Original languageEnglish (US)
    Title of host publicationProceedings of the Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017
    PublisherHuman Factors an Ergonomics Society Inc.
    Pages1824-1828
    Number of pages5
    ISBN (Electronic)9780945289531
    DOIs
    StatePublished - 2017
    EventHuman Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017 - Austin, United States
    Duration: Oct 9 2017Oct 13 2017

    Publication series

    NameProceedings of the Human Factors and Ergonomics Society
    Volume2017-October
    ISSN (Print)1071-1813

    Other

    OtherHuman Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017
    Country/TerritoryUnited States
    CityAustin
    Period10/9/1710/13/17

    ASJC Scopus subject areas

    • Human Factors and Ergonomics

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