Studer Group® ' s evidence-based leadership initiatives

Kristin A Schuller, Bita A Kash, Larry D Gamm

Research output: Contribution to journalArticlepeer-review

2 Scopus citations

Abstract

PURPOSE: The purpose of this paper is to analyze the implementation of an organizational change initiative--Studer Group®'s Evidence-Based Leadership (EBL)--in two large, US health systems by comparing and contrasting the factors associated with successful implementation and sustainability of the EBL initiative.

DESIGN/METHODOLOGY/APPROACH: This comparative case study assesses the responses to two pairs of open-ended questions during in-depth qualitative interviews of leaders and managers at both health systems. Qualitative content analysis was employed to identify major themes.

FINDINGS: Three themes associated with success and sustainability of EBL emerged at both health systems: leadership; culture; and organizational processes. The theme most frequently identified for both success and sustainability of EBL was culture. In contrast, there was a significant decline in salience of the leadership theme as attention shifts from success in implementation of EBL to sustaining EBL long term. Within the culture theme, accountability, and buy-in were most often cited by interviewees as success factors, while sense of accountability, buy-in, and communication were the most reported factors for sustainability.

ORIGINALITY/VALUE: Cultural factors, such as accountability, staff support, and communication are driving forces of success and sustainability of EBL across both health systems. Leadership, a critical factor in several stages of implementation, appears to be less salient as among factors identified as important to longer term sustainability of EBL.

Original languageEnglish (US)
Pages (from-to)684-700
Number of pages17
JournalJournal of health organization and management
Volume29
Issue number6
DOIs
StatePublished - 2015

Keywords

  • Attitude of Health Personnel
  • Delivery of Health Care
  • Hospital Administration
  • Hospital Administrators
  • Hospitals, Teaching
  • Hospitals, Urban
  • Humans
  • Interviews as Topic
  • Leadership
  • Models, Organizational
  • Multi-Institutional Systems
  • Organizational Case Studies
  • Organizational Culture
  • Organizational Innovation
  • Program Evaluation
  • Qualitative Research
  • Comparative Study
  • Journal Article
  • Research Support, Non-U.S. Gov't

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