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Sociotechnical evaluation of the safety and effectiveness of point-of-care mobile computing devices: A case study conducted in India

Dean F. Sittig, Kanav Kahol, Hardeep Singh

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The potential for health information technology (IT) to enhance quality of care is limited by unanticipated problems following adoption of new systems and technologies. Proactive assessment of system vulnerabilities can help improve existing systems and ease implementation of new innovations. We applied a comprehensive socio-technical model of safe and effective health IT use to the formative evaluation of a novel tablet-based device designed to support primary care practice in rural India. Based on our conceptual model, we developed an assessment guide for the tablet system that was informed by literature review, interviews, and observations of health workers and supervisors. Our assessment revealed and addressed both technical (functionality, content, usability, user interface) and non-technical (workflow, processes and policies etc.)areas of improvement.

Original languageEnglish (US)
Title of host publicationMEDINFO 2013 - Proceedings of the 14th World Congress on Medical and Health Informatics
PublisherIOS Press
Pages515-519
Number of pages5
Edition1-2
ISBN (Print)9781614992882
DOIs
StatePublished - 2013
Event14th World Congress on Medical and Health Informatics, MEDINFO 2013 - Copenhagen, Denmark
Duration: Aug 20 2013Aug 23 2013

Publication series

NameStudies in Health Technology and Informatics
Number1-2
Volume192
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365

Conference

Conference14th World Congress on Medical and Health Informatics, MEDINFO 2013
Country/TerritoryDenmark
CityCopenhagen
Period8/20/138/23/13

Keywords

  • Medical Informatics
  • Patient Safety
  • User-Computer Interface

ASJC Scopus subject areas

  • Biomedical Engineering
  • Health Informatics
  • Health Information Management

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