Objective assessment of functional information requirements for patient portals

Mahnoosh Sadeghi, Rachal Thomassie, Farzan Sasangohar

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    6 Scopus citations

    Abstract

    There has been an increase in the usage of electronic health records by healthcare providers as a result of recent federal incentive programs. One benefit of electronic systems is providing patients remote access to their records and an online interface with their healthcare provider via a patient portal. Patients, however, have been slow to adopt these systems and many studies have been conducted in attempts to investigate such slow adoption. It is not clear if the users were involved in the design of such systems and if the functionality meets user expectation. This paper aims to address this issue by documenting a comprehensive and systematically-derived set of functional and information requirements for patient portals based on a review of literature and interviews with patients.

    Original languageEnglish (US)
    Title of host publicationProceedings of the Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017
    PublisherHuman Factors an Ergonomics Society Inc.
    Pages1788-1792
    Number of pages5
    ISBN (Electronic)9780945289531
    DOIs
    StatePublished - 2017
    EventHuman Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017 - Austin, United States
    Duration: Oct 9 2017Oct 13 2017

    Publication series

    NameProceedings of the Human Factors and Ergonomics Society
    Volume2017-October
    ISSN (Print)1071-1813

    Other

    OtherHuman Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017
    Country/TerritoryUnited States
    CityAustin
    Period10/9/1710/13/17

    ASJC Scopus subject areas

    • Human Factors and Ergonomics

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