TY - GEN
T1 - Objective assessment of functional information requirements for patient portals
AU - Sadeghi, Mahnoosh
AU - Thomassie, Rachal
AU - Sasangohar, Farzan
N1 - Publisher Copyright:
Copyright 2017 by Human Factors and Ergonomics Society.
Copyright:
Copyright 2018 Elsevier B.V., All rights reserved.
PY - 2017
Y1 - 2017
N2 - There has been an increase in the usage of electronic health records by healthcare providers as a result of recent federal incentive programs. One benefit of electronic systems is providing patients remote access to their records and an online interface with their healthcare provider via a patient portal. Patients, however, have been slow to adopt these systems and many studies have been conducted in attempts to investigate such slow adoption. It is not clear if the users were involved in the design of such systems and if the functionality meets user expectation. This paper aims to address this issue by documenting a comprehensive and systematically-derived set of functional and information requirements for patient portals based on a review of literature and interviews with patients.
AB - There has been an increase in the usage of electronic health records by healthcare providers as a result of recent federal incentive programs. One benefit of electronic systems is providing patients remote access to their records and an online interface with their healthcare provider via a patient portal. Patients, however, have been slow to adopt these systems and many studies have been conducted in attempts to investigate such slow adoption. It is not clear if the users were involved in the design of such systems and if the functionality meets user expectation. This paper aims to address this issue by documenting a comprehensive and systematically-derived set of functional and information requirements for patient portals based on a review of literature and interviews with patients.
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U2 - 10.1177/1541931213601928
DO - 10.1177/1541931213601928
M3 - Conference contribution
AN - SCOPUS:85042492587
T3 - Proceedings of the Human Factors and Ergonomics Society
SP - 1788
EP - 1792
BT - Proceedings of the Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017
PB - Human Factors an Ergonomics Society Inc.
T2 - Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017
Y2 - 9 October 2017 through 13 October 2017
ER -