Negative Online Patient Reviews in Headache Medicine

Research output: Contribution to journalArticlepeer-review

5 Scopus citations

Abstract

Patients commonly use online reviews in selecting a new physician. There have been no studies of online reviews of headache medicine physicians. To better understand headache medicine physicians’ attitudes and opinions about negative reviews, 2 negative patient reviews were posted to the Southern Headache Society online discussion group and comments were requested. Twenty-two anonymous comments are provided. The strengths and inadequacies of online physician reviews in other specialties and the possible actions headache medicine physicians should take for negative reviews are discussed. A nationwide survey of online reviews of headache medicine specialists would be of interest.

Original languageEnglish (US)
Pages (from-to)1435-1441
Number of pages7
JournalHeadache
Volume58
Issue number9
DOIs
StatePublished - Oct 2018

Keywords

  • headache medicine
  • internet
  • negative online reviews
  • physician ratings
  • web-based

ASJC Scopus subject areas

  • Neurology
  • Clinical Neurology

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