Investigating resilience in emergency management: An integrative review of literature

Changwon Son, Farzan Sasangohar, Timothy Neville, S. Camille Peres, Jukrin Moon

Research output: Contribution to journalArticlepeer-review

35 Scopus citations


There is a growing need for resilience in dealing with unexpected events during disasters. The purpose of this review was to summarize and synthesize the literature that examined resilience in the context of emergency management (EM). Four groups of findings were synthesized: definitions, key dimensions, technical tools, and research settings employed in the research. First, definitions of resilience, improvisation, and adaptation were summarized and critically evaluated. Second, four key dimensions of EM resilience were identified: collective sensemaking, team decision making, harmonizing work-as-imagined and work-as-done, and interaction and coordination. Third, this review identified five prevalent technical tools used to enhance resilience in EM: mapmaking, event history logging, mobile communication applications, integrated information management system, and decision support tools. Fourth, two major design features of emergency simulations, incident scenarios and participant roles, are evaluated. For each finding, directions for future research efforts to improve resilience in EM are proposed.

Original languageEnglish (US)
Article number103114
JournalApplied Ergonomics
StatePublished - Sep 2020


  • Emergency response
  • Resilience engineering
  • System safety
  • Systematic review

ASJC Scopus subject areas

  • Human Factors and Ergonomics
  • Physical Therapy, Sports Therapy and Rehabilitation
  • Safety, Risk, Reliability and Quality
  • Engineering (miscellaneous)


Dive into the research topics of 'Investigating resilience in emergency management: An integrative review of literature'. Together they form a unique fingerprint.

Cite this