Impact of an engaged workforce on patient care: Our culture of i care

Research output: Chapter in Book/Report/Conference proceedingChapter


Houston Methodist’s culture is based on the simple values of integrity, compassion, accountability, respect, and excellence-which are all signified by the acronym I CARE. We all share these values, and our experience shows that our patients’ experiences are positively affected by these values. Our workforce recounts stories to inspire and remind our employees that our patients are at the center of everything we do. We continue to focus on the future with a tireless emphasis on improving patient outcomes and sustaining a remarkable culture for our employees. Our values are the heart and lifeblood of Houston Methodist’s mission and drive everything we do.

Original languageEnglish (US)
Title of host publicationAmerica's Healthcare Transformation
Subtitle of host publicationStrategies and Innovations
PublisherRutgers University Press
Number of pages10
ISBN (Electronic)9780813572246
ISBN (Print)9780813572222
StatePublished - Jan 1 2016

ASJC Scopus subject areas

  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)


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