Hospital and physician rating websites: Ethical challenges without context

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

You are on call for the geriatric primary care practice. You receive a call from an anxious sounding daughter that her mother, your patient, has fallen. From the description, it sounds as if the patient has a fractured hip. The daughter asks you which hospital emergency room to go to and you pause. You cover two hospitals and could see your patient as a consultant in either place. Hospital A has a one-star rating on Healthgrades for hip fracture. Hospital B has a five-star rating. Which hospital would you suggest to the daughter? Is this a difficult choice? The daughter states that she has already looked at Healthgrades and Zocdoc but, as her mother's long-time physician, she values your input in making this decision.

Original languageEnglish (US)
Title of host publicationEthical Considerations and Challenges in Geriatrics
PublisherSpringer International Publishing
Pages137-145
Number of pages9
ISBN (Electronic)9783319440842
ISBN (Print)9783319440835
DOIs
StatePublished - Jan 31 2017

ASJC Scopus subject areas

  • Medicine(all)

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