TY - JOUR
T1 - Commit to Sit in Radiology
AU - Pittsenbargar, Jared
AU - Amos, Gwendolyn
AU - Gaudet, Jo Anne
PY - 2015/3/1
Y1 - 2015/3/1
N2 - At Houston Methodist Hospital, Commit to Sit is a program that encourages radiology professionals to communicate with patients in a way that demonstrates compassion, respect, empathy, and competence in order to foster a trusting relationship. Using active and empathic listening, dialogue is received and understood in the way it was intended, creating a patient centric environment resulting in high quality, safe patient care with improved outcomes. The implicit understanding derived from results and outcomes confirms the fact that patients prefer the radiology staff to sit while communicating with them. This understanding allows the voice of the patient to be heard and should be a consistent practice among all staff.
AB - At Houston Methodist Hospital, Commit to Sit is a program that encourages radiology professionals to communicate with patients in a way that demonstrates compassion, respect, empathy, and competence in order to foster a trusting relationship. Using active and empathic listening, dialogue is received and understood in the way it was intended, creating a patient centric environment resulting in high quality, safe patient care with improved outcomes. The implicit understanding derived from results and outcomes confirms the fact that patients prefer the radiology staff to sit while communicating with them. This understanding allows the voice of the patient to be heard and should be a consistent practice among all staff.
UR - http://www.scopus.com/inward/record.url?scp=84954590643&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84954590643&partnerID=8YFLogxK
M3 - Article
C2 - 26485897
AN - SCOPUS:84954590643
SN - 0198-7097
VL - 37
SP - 49
EP - 51
JO - Radiology management
JF - Radiology management
IS - 2
ER -