Clinical outcomes assessment in behavioral healthcare: searching for practical solutions.

Alok Madan, Jeffrey Borckardt, Ben Weinstein, Mark Wagner, Cynthia Dominick, Harriet Cooney, Joan Herbert

Research output: Contribution to journalArticlepeer-review

7 Scopus citations


Most quality management initiatives in behavioral healthcare have focused on adverse events, clinical processes, or cost variables. Considerably less attention has been paid to indices of clinical improvement, likely because of a lack of agreed-upon measures of improvement, a lack of availability of simple methods for data collection and analysis, and an inability to provide timely feedback regarding clinical improvement, among other reasons. A computerized system was designed to collect relevant psychiatric symptom ratings in a manner that allows for real-time feedback at the patient and clinician Levels regarding clinical improvement and for higher-level, administrative evaluation of overall clinic performance. The costs and benefits of this system are discussed.

Original languageEnglish (US)
Pages (from-to)30-37
Number of pages8
JournalJournal for healthcare quality : official publication of the National Association for Healthcare Quality
Issue number4
StatePublished - 2008

ASJC Scopus subject areas

  • Health Policy
  • Public Health, Environmental and Occupational Health


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