Abstract
Artificial intelligence (AI) has emerged as a pivotal force in modern business transformation, garnering widespread attention from both practitioners and academics. With a notable exponential increase in AI-related studies, we provide a research framework aiming to synthesize the existing literature on AI in the business field. We conduct a comprehensive review of AI research spanning from 2010 to 2023 in 25 leading business journals according to this review framework. Specifically, we review the literature from three research perspectives: (i) AI applications, (ii) human perceptions of AI, and (iii) AI behavior. We also identify five principal research questions and offer suggestions for future research directions.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 518-532 |
| Number of pages | 15 |
| Journal | Decision Sciences |
| Volume | 55 |
| Issue number | 6 |
| DOIs | |
| State | Published - Dec 2024 |
Keywords
- algorithmic bias
- artificial intelligence
- human perception
- human-AI interaction
ASJC Scopus subject areas
- General Business, Management and Accounting
- Strategy and Management
- Information Systems and Management
- Management of Technology and Innovation
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