A Comprehensive Approach to Addressing the Burnout Crisis Among US Health Care Workers: The Houston Methodist Experience

Katelynn A. Bourassa, Jessica C. Rohr, Nicole Bartek, Susan M. Miller, Stephanie Jones Wood, Namrata N. Vasquez, John Head, Segundo Robert-Ibarra, Kula Moore, Kate Marder, Diana Freeland, Laura Matthews, Benjamin L. Weinstein, Alok Madan

Research output: Contribution to journalArticlepeer-review

Abstract

Health care workers experience high rates of burnout and psychiatric distress. A large health care system in the southwest United States developed a comprehensive mental health service model for employees. Services offered range from traditional benefits (eg, Employee Assistance Program), resiliency and well-being initiatives, and innovative technology solutions, to access to peer support services for professional practice issues. The latest innovation in services is a free, self-insured outpatient mental health clinic designed exclusively for health care workers and their dependents. In this article, the authors describe the development of expanded mental health programming for health care workers and discuss how this unique service model proactively reduces common barriers to the receipt of high-quality care. This approach to caring for the workforce may serve as a model for other health care organizations across the United States. By providing mental health support to employees, health care organizations are mitigating the risk of burnout and related consequences to the system.

Original languageEnglish (US)
Pages (from-to)192-199
Number of pages8
JournalJournal of Psychiatric Practice
Volume30
Issue number3
DOIs
StatePublished - May 3 2024

Keywords

  • burnout
  • health care workers
  • mental health
  • mental health treatment
  • resilience

ASJC Scopus subject areas

  • Psychiatry and Mental health

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